Okanagan Geothermal Ltd.

We have been extremely pleased with our geothermal system and are enjoying the considerable cost savings, cleanliness and low maintenance aspects of the system. The experience we had with installation and follow up was exceptional and we feel confident that if need be, any issues would be handled in the same great manner. The team is a pleasure to deal with. Thank you!

We are happy with our geothermal heating. It is evenly distributed, and we get lots of comments on our warm floors during the winter. We are also very happy with the quick and efficient response when adjustments need to be made. Thanks, Jim.

I just want to pass on my thanks for rescuing my geothermal system. As you recall, I had a horizontal slinky system installed by another company for our new home in late 2005. The system was grossly inadequate for our home’s needs with some 3500 feet of piping ~350 feet of trenching—grossly inadequate for a 5-ton unit.

This firm gave geothermal systems a very bad name among many of its customers in Revelstoke because of systems that were inadequate and repeatedly failing. Most of the time our home heating is supplemented with a wood heater. However, if we went away in the winter, the system went into high-pressure lockout and shut down completely so that the backup electric heat did not come on either. Accordingly, we always had to arrange a house sitter when we went away in winter so that the problems could be dealt with when they occurred.

To our good fortune, we had contact with you in early 2010 and you inspected our system and made recommendations. You advised drilling of 4 holes of 250 feet depth each and conversion of the control system in the heat pump to that of a different manufacturer, as well as some modifications in the forced air plenums. We agreed to proceed and have been very happy with the result. The drilling crew and your people worked very efficiently to complete this rather major job in 5 days. Your son’s proficiency in operating the excavator in tight quarters was amazing. He lifted all the turf carefully and replaced it after backfilling the trenching with the result that very little seeding was needed to restore the grass in the yard. The heat pump and forced air system are significantly quieter than previously.

The 2010-11 winter was the coldest in Revelstoke in many years but our home was well heated throughout the winter with no breakdowns of any sort. We were away for 3 times for a total of 4 weeks and the system worked perfectly throughout those time frames. Apart from the good feeling attached to doing something “green” by using a ground sourced heat pump system, our total electricity costs are very low at $110 per month annualized. We use some propane for cooking only. The concept of ground sourced heating and cooling has always appealed to me. Needless to say, my initial experiences were discouraging but now that we have a system that is properly matched to our needs, my faith is restored and I recommend it highly.

The costs for all sources of energy are going to increase dramatically in the next few years and will continue to rise. I am confident that my comparatively high costs of putting in the ground sourced system with its low energy consumption will prove very cost effective in the long term. Again, my thanks for what you have done for us.